Logistics Partners:

• • Home Delivery: Black Cat Delivery, Hsinchu Logistics (Taiwan Mainland only)
• • Convenience Store Pickup: 7-11, FamilyMart (Taiwan Mainland & Offshore Islands)
• • Postal Service: Chunghwa Post (Taiwan Mainland, Offshore Islands, Hong Kong, Macau, Mainland China, and International)

Delivery Times & Regions:

• Home Delivery
• - Estimated Time: 1-3 days
• - Regions: Taiwan Mainland
• Convenience Store Pickup
• - Estimated Time: 2-4 days
• - Regions: Taiwan Mainland & Offshore Islands
• Chunghwa Post
• - Estimated Time: 5-21 days
• - Regions: Taiwan Mainland, Offshore Islands, Hong Kong, Macau, Mainland China, and International

• Free shipping on orders over NT$5,000 applies to Taiwan only.
• Orders are processed and shipped within 1-3 business days (excluding the date of order, weekends, and holidays).
• For orders to Hong Kong, Macau, Mainland China, and other international destinations, actual delivery dates may vary based on local customs clearance and logistics schedules.
• Shipping hours: Monday to Friday, 10:00 - 17:00. No shipments are dispatched on national holidays or weekends.
• Shipping may be delayed during peak holiday seasons or due to unforeseen force majeure events (e.g., natural disasters).
• For Home Delivery: Actual delivery status depends on the route scheduled by the courier.
• For Convenience Store Pickup: Please monitor the arrival notification and pick up your package within 7 days. Failure to pick up your package without cause will result in the customer being responsible for any shipping costs incurred.